Mercury RaiseSoftware StackCustomer support

Customer support

Improve your customer interactions through fully integrated support platforms that provide a panoramic view of interactions and feedback across touchpoints, including email, app, and chatbots. Equipped with the right tools, any customer-centric business can adeptly address concerns and propel its brand to greater advocacy and loyalty.

Mercury perk

Mercury market share

Intercom

36%

Intercom is a conversational relationship platform that helps companies connect with customers through personalized messaging, product tours, and a robust live chat interface — all aimed at driving engagement and growth.

Front

35%

Front is a collaborative email platform, allowing teams to assign, track, and manage email conversations together. Easy to integrate with other tools, Front also provides rich analytics for better decision-making.

Zendesk

25%

Zendesk is a customer service platform that helps businesses improve client interactions. It offers tools for support, sales, and customer engagement, making it easier to create satisfied and loyal customers.

Browse all the tools in the Stack Database

Keep up with Mercury Raise

Get first access to Expert Sessions and exclusive content — plus learn about new platform features as we build them.

* Mercury Market Share represents the estimated percentage of Mercury users who pay for this tool among the top tools in this category. Tools with a lower market share have been omitted for brevity.

For questions or updates to this page, reach out to us here.