Product Design Manager, Risk

SF, NY, Portland, or remote in US/Canada

In 1954, Eero Saarinen designed a branch office with glass walls, no offices, and a completely open floor plan in Columbus, Indiana. It was surrounded by trees; the furniture was made by Herman Miller; the lobby flooring was thick, rustic brick. It was built with transparency and community at its core.

Since then, a lot of things have happened—Saarinen’s branch is now a conference center, people increasingly live on the internet, and it’s hard to think of a single financial institution that still applies design thinking to their company.

Mercury is on a mission to defy those expectations. We’re a financial technology company that helps startups spend less time banking and more time building. We believe that the key to our success revolves around thoughtful design and we’re looking to add a design manager to our Risk Organization, to define product strategy for the org, manage two designers on that team, help the team grow, and own design work whenever needed. You’ll be a key part of a team whose work is massively impactful to both our external customers and internal teams.

Our design team consists of 30+ people who love to solve complex problems through design, but are equally passionate about cultivating, guiding, and inspiring each other through their work to foster a collaborative environment of experimentation and innovation.

In this role, you’ll:

  • Deeply understand the Risk Product space, working with the executive team and cross-functional partners to come up with a strategy and roadmap
  • Inherit and manage a team of two designers, eventually scaling your team to support Mercury's business
  • Document and evangelize what works (design systems, team meetings, internal processes), and ditch what doesn’t
  • Join the design leadership team and participate in planning, strategy discussions, design critiques, and other department-wide initiatives
  • Make your team feel like a team by planning team trips, organizing working sessions, sharing inspo, and encouraging collaborative projects
  • Create an environment where people feel comfortable pushing back on work that doesn’t hit the mark, and model radical candor with feedback that’s provocative rather than prescriptive
  • Help us hire more great people

There are a lot of paths that could lead you to a role like this, so we encourage you to apply even if you’re not sure. Some relevant skills that can help:

  • You’ve worked in Fintech on Risk-related projects, or in other highly regulated and complex industries
  • You’ve led design teams and know how to help your designers grow in their careers
  • You’re good at wrangling ambiguity and finding ways to improve the world around you, even when nobody’s told you to do so
  • You can tell when you’ve hit on the right amount of process/structure without it feeling stifling or unnecessary.
  • You can jump into work when needed and can be a highly productive individual contributor
  • You can tell when somethings good and articulate clearly (and kindly) when it’s not
  • You can drive design team processes such as design critiques, and are able to guide the team to ask the right questions to elevate the quality of the user experience

The total rewards package at Mercury includes base salary, equity (stock options), and benefits.

Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.

Our target new hire base salary ranges for this role are the following:

US employees (any location): $212,500-$250,000

Canadian employees (any location): CAD 193,400-227,500

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About the team

Curious, supportive, and thoughtful, we care about making product our parents can be proud of. We think rigorously, design elegantly, and never take ourselves too seriously.